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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Trujillo

November 4, 2024

5  out of  5
rating by Chris Trujillo
"Thierry Lundy helped me get a very good rate on my auto insurance and was patient with me setting everything up. He is top notch and a keeper."
We responded:
"Thank you so much for sharing your experience, Chris! It's fantastic to hear that Thierry was able to assist you in securing a great rate and that his patience made the process smooth for you. We appreciate your kind words and are delighted to have you with us!"
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Tom Thompson

October 22, 2024

5  out of  5
rating by Tom Thompson
"Theirry Lundy was awesome and saved me a lot on my car insurance... Thanks much Theirry!"
We responded:
"Thank you for sharing your experience, Tom! It's fantastic to hear that Theirry was able to help you save on your car insurance. Your feedback is greatly appreciated!"
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Cherrelle Baltimore Franklin

October 2, 2024

5  out of  5
rating by Cherrelle Baltimore Franklin
"Mr Lundy was very helpful he was able to answer all of our questions and get us a very decent quote for our new policy with them. Very helpful and knowledgeable."
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Mr. Lundy was able to assist you effectively and provide a decent quote for your new policy. We pride ourselves on being helpful and knowledgeable, and your feedback is greatly appreciated!"
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Chris Katsourides

September 20, 2024

5  out of  5
rating by Chris Katsourides
"I dealt with Theirry Lundy for my policy quote and he was fantastic! Thoroughly explained any questions I had and was very friendly and personable. Can't recommend enough!"
We responded:
"Thank you so much for sharing your experience with Theirry! It's wonderful to hear that all your questions were thoroughly explained and that you found the interaction friendly and personable. Your recommendation means a lot to us!"
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Malori Blocher

September 11, 2024

5  out of  5
rating by Malori Blocher
"Lundy was amazing and so helpful! He was quick, efficient, and kind. Highly recommend!"
We responded:
"Thank you so much for your kind words, Malori! It's wonderful to hear that Lundy was able to assist you efficiently and with kindness. Your recommendation means a lot to us!"
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Gabriella Porter

September 3, 2024

5  out of  5
rating by Gabriella Porter
"Thierry was the best Hands down! He helped me understand and also gave some great advice. I feel comfortable with my policy and would recommend State Farm insurance to my friends."
We responded:
"Thank you so much for sharing your experience, Gabriella! It's wonderful to hear that Thierry was able to help you understand your policy and provide valuable advice. We're delighted that you feel comfortable with your coverage and appreciate your recommendation to your friends!"
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James wilson

August 14, 2024

5  out of  5
rating by James wilson
"Lundy was able to get me a decent rate as a first-time car driver he went through all the steps and broke them down for me into details so I would understand what I was purchasing he was professional and friendly would recommend him to anyone looking for car insurance."
We responded:
"Thank you so much for sharing your experience, James! It's fantastic to hear that Lundy was able to assist you in getting a decent rate as a first-time car driver. Breaking down the details and ensuring you understood everything is exactly what we strive for. Your recommendation means a lot to us!"
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Sheryl Glynn

August 7, 2024

5  out of  5
rating by Sheryl Glynn
"Great customer service! Thank you"
We responded:
"Thank you so much, Sheryl! We're delighted to hear you had a great experience with our customer service. Your feedback means a lot to us!"
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Michael DiPietro

August 6, 2024

5  out of  5
rating by Michael DiPietro
"Ceci, I want to recognize Thierry Lundy for his exceptional Auto Insurance knowledge, professionalism, and thoroughness. His willingness to go above and beyond to address all our questions and provide a very competitive quote was invaluable..."
We responded:
"Thank you so much, Michael! Thierry's dedication to providing exceptional service and competitive quotes is truly appreciated. Your recognition means a lot to us!"
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NOEL DYER

July 11, 2024

5  out of  5
rating by NOEL DYER
"After contacting several different insurance companies today, Lundy was extremely helpful and getting me the policy I wanted."
We responded:
"Thank you for sharing your positive experience with Lundy! We're thrilled to hear that she was able to assist you in finding the perfect policy. If you have any more questions or need further assistance, feel free to reach out."
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Jan Mcpeters

June 5, 2024

5  out of  5
rating by Jan Mcpeters
"I dealt with Lundy; and I have to say he was extremely helpful, saved me money,and an absolute pleasure to speak with. I would definitely recommend him!"
We responded:
"Thank you for sharing your positive experience with Lundy! We're thrilled to hear that he was able to help you save money and provide excellent service. We appreciate your recommendation!"
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Ryan Nazario

May 31, 2024

1  out of  5
rating by Ryan Nazario
"I requested a refund about 2 months ago and to this date I have not received anything. They are quick to charge my card but to give me back my refund are very slow. Ridiculous!"
We responded:
"Hi Ryan, I'm sorry to hear about your experience. Please reach out to our office directly so we can look into this matter and provide you with an update on your refund status. Thank you for bringing this to our attention."
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Jim LongwoodFL

May 30, 2024

5  out of  5
rating by Jim LongwoodFL
"I’m not sure where to begin to explain the level of professionalism, communications, and compassion we received from Thierry Lundy trying to get Home insurance in a short time constraint and a bit of a mad scramble. Our insurance company left the state. We got a new policy with a different company who within a month also dropped us and only left us 14 business days to get insurance. I found out that no one else wanted to ensure my house because we had old piping. I got several other quotes from companies. They were all extremely high. Out of necessity we had our entire house repiped. During the piping, our work was pushed back more than a week in the middle of it. This left us with our insurance running out in matter of days. We got in contact with Thierry and the entire process from beginning to end was much higher than the five stars you’re allowed to give them. I’m talking immediate communications, Immediate phone calls, Immediate emails. A complete understanding of our entire complicated situation. Thierry Did an enormous amount of legwork. He had even called the re-piping company and the city getting necessary documents that weren’t provided. My wife and I really cannot say enough how grateful we are for all the hard work Thierry did. To say that he bent over backwards to help us is a severe understatement. Thierry we hope you see this review and we hope that State Farm themselves see this review. Thank you for all the hard work and many days of communications! Jim and Donna McKenna"
We responded:
"Thank you so much for sharing your experience, Jim and Donna! We are thrilled to hear that Thierry provided exceptional service during a challenging time. Your kind words mean a lot to us, and we truly appreciate your recognition of Thierry's hard work and dedication. We are grateful to have you as valued clients and look forward to continuing to provide you with top-notch service. Thank you for choosing us for your insurance needs!"
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Michelle Sierra

May 18, 2024

5  out of  5
rating by Michelle Sierra
"Mr. Lundy was outstanding in his service and guidance. I called him for just a quote on my car insurance and not only did I buy the car insurance policy right on the spot, but also renters insurance and got my quote for term life insurance. He immediately earned my trust. Thank you Lundy!!"
We responded:
"Thank you for sharing your positive experience with Mr. Lundy! We are thrilled to hear that he provided outstanding service and guidance. We appreciate your trust in our agency for your insurance needs. If you have any questions or need further assistance, feel free to reach out. Thank you for choosing Ceci McClure - State Farm Insurance Agent!"
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Donna hodgins

May 10, 2024

5  out of  5
rating by Donna hodgins
"Thierry Lundy was very helpful. Answered all my questions and made it easy to understand. He deserves the five stars. Thank you state farm."
We responded:
"Thank you for your great review for Thierry, Donna!"
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Macie Torres

April 18, 2024

5  out of  5
rating by Macie Torres
"If you are needing an insurance agent you’ve reached the right place ! The office has wonderful agents. Jennifer has been heaven sent ! Such a wonderful person to work with she answered all my questions and went above and beyond . She worked hard to ensure I had the right coverage . As a customer this is the best customer service I have received . I definitely felt heard and understood, she also speaks Spanish so I’ll be sure to recommend her to my family and friends . Thank you Jennifer for all that you do !"
We responded:
"We're delighted to hear about your fantastic experience with our agency! We are dedicated to providing excellent service, ensuring you have the right coverage at a competitive rate. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
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Noah Murray

April 18, 2024

5  out of  5
rating by Noah Murray
"Thierry has been a great help in getting new homeowners insurance. He has always been very responsive and helpful. My prior insurance had doubled year over year after I had been with the company for almost 20 years. He was able to help me get my insurance back down below what it was prior to their increase, about a 60% reduction. While still keeping my home secure. He was always understanding of the situation I was in and patient with me while I tried to see if my current insurance provider could match the new coverage. Shows the difference in quality of agents as I could always get quick responses from him while I waited days with no response from my current provider and eventually just gave up on them."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Christine Bentley

April 18, 2024

5  out of  5
rating by Christine Bentley
"I have been very happy with this agency, specifically, Christine M. has been very helpful in setting up my policies, as well as following up at renewals! Anytime I call in the office, I get friendly service with personal care and attention to detail. Thank you Stare Farm & Thank you to Christine M!"
We responded:
"We would like to take a moment to express our sincere gratitude for taking the time to leave us a review on Google. Your feedback is incredibly valuable to us, and we truly appreciate your support. We're thrilled to hear about your positive experience with us, and it means a lot to our team."
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conlan smith

April 16, 2024

5  out of  5
rating by conlan smith
"My experience with ceci McClure State Farm has been outstanding, largely due to the exceptional service provided by Kayla. Her attention to detail, prompt responses, and genuine concern for my needs have made me feel valued as a customer. State Farm’s commitment to excellence is exemplified through employees like Kayla, who go the extra mile to ensure customer satisfaction. I highly recommend, for their excellent service and dedicated staff"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Vicky Ottenbacher

April 16, 2024

1  out of  5
rating by Vicky Ottenbacher
"This is the worst office. You are quoted a price, supposedly locked it in and then they charge you 70 more. Christine does not listen fully and causes all kinds of issues, she has never had a quote correct. When I said I wanted to go monthly so I can shop around now they claimed that I had to pay more for first month.. I know others that pay monthly and they have never done that to them plus their after hours services said that was not correct that should have not been done that way. I don’t know what insurance fraud their trying to do however if going with State Farm I would not chose this office."
We responded:
"Thank you for sharing your concerns. We truly value your feedback and want to address the issues you've raised. Firstly, we apologize for any confusion regarding your premium payment structure. Our team strives to provide clear and transparent information to all our customers, and it seems there may have been a misunderstanding in communication. We want to clarify that our premium remains consistent regardless of whether payments are made monthly or every six months. We're sorry if this wasn't clearly communicated to you initially. Regarding the discrepancy in your coverage duration and premium amount on the declarations page, we understand how this could be frustrating. Changes in coverage, vehicle replacement, and rate adjustments can indeed impact the premium amount. We regret any inconvenience this may have caused and will work diligently to ensure that such transitions are more seamlessly communicated in the future. Your satisfaction is important to us, and we would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to our customer service team at (407) 865-7777 We're committed to resolving any issues and ensuring your experience with us meets your expectations. "
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Ray Baksh

March 25, 2024

5  out of  5
rating by Ray Baksh
"My wife and I had the opportunity to meet and work with Christine McIntyre in getting quotes and subsequently having vehicle insurance policies written. Christine was very patient and helpful. I would without hesitation recommend the agency and would suggest working with Christine. Keep up the great work Christine."
We responded:
"Our team takes pride in being knowledgeable and dedicated to providing the best service to our customers. Your words are a testament to our commitment, and we're delighted to have been of service to you."
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William Fraden

March 8, 2024

5  out of  5
rating by William Fraden
"State Farm has insured me since I started driving. The staff at Ceci McClure Office in longwood are phenomenal to work with and very diligent in finding you the right answers and not passing you off to a call center. Recently Nadine Helped me out and was outstanding. My good neighbors at State Farm always have me covered!!!"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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kenny rouse

February 2, 2024

5  out of  5
rating by kenny rouse
"i want to thank mr lundy very much for saving me several hundred dollars on my auto policy change. he is certainly the rate meister :) well done !"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Rashida Walters

February 2, 2024

5  out of  5
rating by Rashida Walters
"I had a great experience working with Agent Thierry Lundy for car and home insurance. He was very personable and prompt in all interactions. Looking forward to continuing doing business with this group and would recommend."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Emerald fairman

January 30, 2024

5  out of  5
rating by Emerald fairman
"Christine was phenomenal!!!!! She helped my mom and I switch over to a better policy! Highly recommend her!"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."